Privacy Policy

FDA Disclosure: This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A doctor's advice should be sought before using this and any supplemental dietary product.

FDA Disclosure: These statements have not been evaluated by the FDA.This product is not intended to diagnose, treat, cure or prevent any disease.

By using this you agree to follow the Privacy Policy and all Terms & Conditions printed on this site.

Legal Disclaimer: FLO FOODS, LLC uses only hemp grown pursuant to the U.S. Farm Bill, which is exempt from purview of the United States Controlled Substances Act (US.CSA). Cannabidiol (CBD) is a natural constituent of hemp oil.


FLO FOODS, LLC ® All rights reserved.

Privacy Policy (Updated & Effective June, 2018)

Privacy Statement:

This website is a service of FLO FOODS, LLC (collectively, “we”, “us”, or “our”). We take your privacy. We have adopted this privacy policy to explain what information may be collected when you access this website ( (the “Website”), how we and others use this information, under what circumstances we may disclose the information to third parties, and the instances in which we may allow third parties to collect information directly. This privacy policy governs how we use your personal information when visiting our site, creating an account, or during transactions conducted with our company. Please note that this privacy policy applies only to information we collect from you through the Website and does not apply to our collection of information through other methods, information provided to us by third parties, or information you provide to third parties.

Information that we gather about you and how we use it:

When you sign up for an account with us, complete an online order, or contract us via our site, we store the information you provide us. We typically collect two kinds of information about you when you use our Website: (a) information that you provide that personally identifies you; and (b) information that does not personally identify you that we automatically collect or that you provide us.

Personally Identifiable Information:

Our definition of personally identifiable information includes any information that may be used to specifically identify or contact you, such as your name, mail address, phone number, etc. As a general policy, we do not automatically collect your personally identifiable information. In certain circumstances, we may request, allow or otherwise provide you an opportunity to submit your personally identifiable information in connection with some aspect of our Website. For instance, you may provide your name, mail/shipping address, email address, credit card number and phone number when purchasing product from the Website. Whether you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content or features available through our Website.

Non-Personally Identifiable Information:

Our definition of non-personally identifiable information is any information that does not personally identify you. Non-personally identifiable information can include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous. We obtain non-personally identifiable information about you from information that you provide us, either separately or together with your personally identifiable information. We also automatically collect certain non-personally identifiable information from you when you access or use our Website. This information can include, among other things, the computer, mobile device or equipment (“Device”) you are using, other applications or software you are using, your mobile carrier and mobile network information, your IP addresses or Device identifier, the type of browser (e.g., Safari, Opera, etc.) and operating system you are using (Android, iOS, etc.), your search queries, and how much you use our Website.

How We Use The Information Collected:

Generally, non-personally identifiable information we gather from you may be used within our company to perform in-house assessments of how our customers use our site and/or our products. We also use this information for the purpose of responding to your requests and communicating with you, as well as to improve our company and to provide you with the best possible shopping experience. We may use your non-personally identifiable information by itself or aggregate it with information we have obtained from other customers or other sources. We may, among other things, share or sell the non-personally identifiable information to third parties to achieve certain business objectives. However, it is important to remember that your non-personally identifiable information is anonymous information that does not personally identify you.

The personally identifiable information you submit to us is generally used to carry out your requests, respond to your inquiries, better serve you, or in other ways naturally associated with the circumstances in which you provided the information. We may also use this information to later contact you for a variety of reasons, such as customer service or providing you promotional information for our products. You may opt out of receiving future promotional information from us, however, the use of certain Website services may be conditioned on your ongoing consent to provide you promotional information.

If you send us an email with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service or sign up for a feature that involves email communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you information about our other products and services, or you consented to being contacted by email for a particular purpose You may “opt out” of receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of most emails we send, however, we reserve the right to send you transactional emails such as customer service communications. 

Third-Party Vendors and how we share your information with them:

In order to do business with you we need to share some of your personally identifiable information with third-party vendors performing services that you have requested on our behalf, such as processing your payments and shipping your orders. Our vendors agree to sue this information, and we share information with them, only to carry out our requests. Additionally, all third-party companies we use to conduct business have their own privacy policies that protect your identity and privacy.


We use cookies on our site to automatically obtain a variety of non-personally identifiable information whenever you interact with us. Like many websites, we use “cookies” to obtain certain types of information when you use or access the Website. “Cookies” are small files that we transfer to your computer’s hard drive or your web browser memory to enable our systems to recognize your browser and to provide convenience and other features to you. The information we receive through “cookies” allows us to monitor what products our customers have the most interest in and view the most, which we use to better our system, product lines and company. Cookies are also used by us to protect your information.

Examples of the information we collect and analyze in this manner include the Internet Protocol (IP) address used to connect your Device to the Internet; computer and connection information such as browser type and version, operating system, and platform; your activities on our Website, including the products you view or searched for, as well as the URL you come from and go to next (whether this URL is on our Website or not); and cookie number. It is important to note that the cookies that we use do not contain and are not tied to personally identifiable information about you.

If you are concerned about the storage and use of cookies, you may block or limit the storage of cookies via browser controls or other software (we do not promise that our Website will recognize or work with any such browser controls/software). You may also be able to delete cookies manually from your Device through your internet browser, operating system or other programs. Please note, however, that some portions of our Website may not function properly or be available if you are able and do block and/or delete cookies.

Regardless of any other provision in this privacy policy, we reserve the right to disclose any personally identifiable or non-personally identifiable information about you if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our customers or the general public.

How we share the information you provide us:

Except as provided in this privacy policy, we will never share any information about you under any circumstances for any reason. We will never sell any of your personally identifiable information. We value our customers and take your privacy and personal information very seriously. We strive to protect your privacy and rights to the highest possible level of security.

Security of your information:

Our website is secured with SSL which encrypts all of your sensitive personal information when you enter it into our website. Any information that is gathered about you is stored on our secure private servers. All of our employees and partners are familiar with our terms and conditions and our privacy policy and have been educated on our business policies and practices. Your personal information is only accessible to a limited number of qualified people who are under contract to never supply any information related to this company, including your personally identifiable information, except in accordance with this privacy policy. While we take all reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place. By using our site or services you agree that in such a case FLO FOODS, LLC is not liable for any such occurrences in the unlikely event that happens. In the unfortunate event that your personally identifiable information is compromised, we may notify you by e-mail (at our sole discretion) to the last e-mail address you have provided us in the most expedient time reasonable under the circumstances; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation.

Age Requirements:

We have a very strict age requirement for using our site, products and/or services. All users must be over 18 years of age. We do not knowingly collect personally identifiable information from individuals under the age of 18. A parent or guardian of an individual under the age of 18 may review and request deletion of such individual’s personally identifiable information as well as prohibit the use of that information. Violators of this policy are subject to disciplinary action such as termination of your account, and removal or cancellation of your orders. If you believe you know of anyone who is using our site that is underage or is in violation of our terms and conditions please contact customer service.

Amendments to our Privacy Policy:

We generally keep this privacy policy posted on our Website. You should review this privacy frequently, as, periodically we may make changes to our privacy policy without notice. Any changes will be effective immediately upon the posting of the revised privacy policy. WHEN YOU USE OUR WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP USING THE WEBSITE AND OUR SERVICES. Please note, however, that if we decide to use your personally identifiable information in a manner materially different than what is provided in this privacy policy or what we advised at the time it was collected, we will notify you of this change by e-mail to the last e-mail address provide to us. You will have a choice (by means of an “opt out” opportunity) as to whether we use your information in this different manner. In such case, we will use your personally identifiable information in accordance with the terms in place when the information was collected.

The current privacy policy applies to all information that we have about you and your account. We will never change our policies and practices to make our privacy policy less protective of our customer information that we have collected in the past without the full consent of the affected customers.

This privacy policy as posted is the sole statement of our privacy policy with respect to our Website, and no summary, modification, restatement or other version thereof, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy to the Website. 

If you have any concerns about this privacy statement or our privacy practice, please contact us at 312-813-7773 and we will try our best to resolve the issue.

Thank you for being a valued customer, we appreciate your business and
strive to provide you with the best products and customer service possible.